Sales and Product Information
Subscriptions
Descript offers a wide variety of features to level up your content creation game. Visit our pricing page to learn more about our plans and features and choose the one that's right for you and your team.
Descript for Enterprise
For organizations who need even more features and flexibility, Contact Enterprise Sales for details on how Descript can work for your team.
Descript for Education and Organizations
Descript offers a discounted rate on our Creator plan for qualifying students, teachers, and non-profit organizations. Learn how to apply here.
Customer Support
General Inquiries
If you haven't yet created a Descript account you may submit a ticket through our Help Center and we'll help you find the answers you need.
In-app Help and Contact form
Existing users can also get help directly in the Descript app.
- Click the Help Center button
in the lower-right corner of the Descript desktop app.
- Select Contact Us to open the Help widget
- Here you can find quick answers with our automated Help Center bot.
- If you can't find an answer to your question, click Get in touch (when prompted) to create a Support request.
Support Hours of Operation
Descript Customer Support is available Monday through Friday from 8:00 a.m. to 5:00 p.m. Pacific Time, excepting some US Federal holidays.
Online Resources
Have a product question, or need help with your account? Find answers to common questions on our Help Center, or join one of our active user communities to connect with other Descript users.
- The Descript Community on Discord
- Twitter - @DescriptApp
Affiliate
Descript has an affiliate program for US and Canada-based customers that rewards 15% recurring cash commissions for the first year of referred subscribers. Visit our Affiliate page to learn more.
Marketing and PR
Interested in working with us to get the word out, or want to write about us? Send us an email at press@descript.com and we'll respond to your inquiry as soon as we can.
Corporate Address
Descript
385 Grove St.
San Francisco, CA 94102
Frequently Asked Questions
Does Descript offer phone support?
Not at this time, but feel free to reach out to Customer Support via in-app chat during normal business hours to speak with a live agent.