What do I do if I'm locked out of my Descript account?

If you are unable to log into your account, you may receive the following error after 10 retries:

"Your account has been blocked after multiple consecutive login attempts."

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Descript will send an automated message to the email address on file providing details with the subject line: "Suspicious activity on your Descript account."

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As directed, you may click the "click here" link in the email to unblock access for your IP address and then you'll be redirected to a confirmation page stating the account has been unblocked:

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At that point you are free to re-attempt signing in, or if you are still having trouble remembering your email address you can reset your password.